Return Policy

Items purchased in-store and in original condition, with all tags attached, can be returned for store credit or exchanged within 10 days of the purchase date.  Store credits can be used in-store or online.  Store credits are good for up to one year from issue date.

Sale items cannot be exchanged or returned at any time.

Custom and made-to-order items are final sale and non-refundable

Worn, altered, or washed items cannot be returned or exchanged.

Gift items are eligible for exchange only. 

 

Online Return Policy

Items purchased online can be exchanged, issued a store credit valid both online and in-store or returned for full refund to the original form of payment within 14 days of the date upon received.

Sale items cannot be exchanged or returned at any time.

Worn, altered or washed items cannot be returned or exchanged. All items must be returned in original condition, with all tags attached.

Gift items are eligible for exchange only.

Contact hello@shoplittlebirdies.com for return shipping address

 For your protection, we recommend you return all items via a traceable carrier such as USPS, UPS or FedEx. Little Birdies Boutique® is not responsible for packages not received if a tracking number is not provided. Returns and exchanges must be returned prepaid; we cannot accept C.O.D. deliveries.

 Once we receive the original item(s), you will receive a credit in the amount you paid (this excludes any shipping costs).

Please note:  All custom made goods are final sale and non-refundable including monogrammed items, furniture, engraved items and any other made-to-order products.  Please review the product page for more specific information about the item you want to purchase.

 Shipping

WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGE. PLEASE CONTACT YOUR LOCAL POST OFFICE FOR ANY INQUIRIES REGARDING YOUR PACKAGE DELIVERY.